POD OF THE WEEK: Kickstarting 2022 with an a16z podcast on how to kickstart Network Effects looking at Slack and Zoom as prime examples.
According to Ardas, analysts believe the SaaS market will grow at 12% per year. By the end of this year, the volume of investments will reach $ 141 billion, so here is a rundown of what big things may be in store for tech and Saas in 2022.
Happy New Year and welcome to the Benchmark Holiday special! This is a compilation of useful benchmark data reported from across the webs in 2021 for you to put to good use.
POD OF THE WEEK: Of course, it's going to be How to Succeed at SaaS with David Skok.
I'm making this last newsletter of the year (taking a break next week) a customer-focused edition - happy holidays and happy new year y'all, thanks for all of your eye-balls and clicks this year.
POD OF THE WEEK: WFH life for Customer Success teams - the CEO of ChurnZero has a perspective on how to build this function remotely.
POD OF THE WEEK: Financial Reporting for Startups is something every founder has to up-skill at - this webinar (replay) covers operational and financial forecasts. Answering all those hairy questions - such as how do I forecast ARR when in startup mode?
WAIT A MINUTE - BONUS: This is a cool one sourced from the FKA Newsletter focused on what happens on the internet in a given minute in 2021 now that the global internet population is 5.2 billion (up from 4.5 billion last year).
POD OF THE WEEK: Are you still a bit confused about #6 above? As in" "isn't that just describing Customer Success?" Well, no. Take a listen to this podcast to help clear things up a little by describing PPG from an agency perspective.
Nerd Alert: Yeeeeeeeee! It's my fav post of the year, and the most challenging part is choosing only 10 highlights, so I'm taking it to 11. My buddy David Skok and KeyBanc Technology Group are back again for their (12th) annual SaaS survey for Private Markets (download the PDF here). This report includes responses from senior executives at more than 350 companies, and we are seeing a rebound in growth as companies recover from the economic disruptions caused by COVID-19. Prior versions can be read here and here.
POD OF THE WEEK: Scott Farquhar (co-founder and co-CEO of Atlassian) on how he built Atlassian (and used Smart pricing)
POD OF THE WEEK: It's the podcast version of #7 above - a16z's Crypto Security Podcast.
POD OF THE WEEK: An interview from Profitwell with Mark Roberge - creator of the playbook listed in #4 above - The Science of Scaling.
POD OF THE WEEK: From SaaStr to compliment #1 above: Churn is dead. Long live Net Dollar Retention (NDR) with David Kellogg
BONUS: Here is a free online pass to TechCrunch's SaaS event next week (Oct. 27). Use the code "techstarsfree".
POD OF THE WEEK: Customer churn is the bane of SaaS businesses - data can help understand the causes of churn and take action to reduce it.
SaaStr Annual 2021 came to an end last week and many of us could not be there in person. So I've snooped the internet and put together a list of 10 key learning for us absentees
POD OF THE WEEK: The video version of #10 above on how to run a SaaS business that has both a large self-serve component and a free edition (ironically a story about Vimeo hosted on YouTube).
POD OF THE WEEK: The podcast version of #10 above. No-Code wasn't a thing when Zapier started, so they kinda created the category and only raised $1.3 million in VC capital.
BONUS: Its SaaStr next week and for those of us with no intention to travel they are hosting a streaming version - sign up here.
POD OF THE WEEK: Selling into Enterprise is no joke (see #8 above) and for this week's podcast, Asana's head of engineering has some great tips for ta on how to manage infrastructure needs to support those big old Elephants. Video version (with Slides) or audio version.
POD OF THE WEEK: Unpacking Product Market Fit - the podcast version - this episode references different examples and strategies to understand what kind of PMF would work for your startup.
POD OF THE WEEK: Don't want to read #10 above? You can just listen to the podcast version. Great notes on achieving scale via App Stores
POD OF THE WEEK: It's CloudTV week! Expanding off of #2 above is the full playlist of the video version of the Cloud 100 2021. Reese Witherspoon even shows up (as the founder of HelloSunshine)
POD OF THE WEEK: Expanding on last week's popular post on Moats I'm delivering the Podcast version of Jason Lemkin's article on Top 10 Moats in SaaS.
POD OF THE WEEK: Nothing but rapid-fire VC jibber jabber this week from the team at the All In Podcast (Chamath Palihapitiya, Jason Calacanis, David Sacks, and David Friedberg) - discussing (among other things) their own funds, the rise of venture studios, deep tech challenges risk, Theranos (and fraud), etc, etc, etc.
POD OF THE WEEK: “Jobs to be done” isn’t a phrase, it’s a methodology for getting stuff done - listen more on the concept here.
POD OF THE WEEK: Adding onto #6 and #10 above (and because I didn't listen to much this week, so it's a repeat), Profitwell runs a pricing page teardown on Xero.