SaaS METRIC OF THE WEEK
WIN RATE: This is calculated via closed-won deals divided by qualified opportunities. It's easy to track, and also easy to ignore while everyone stares at their pipeline. According to Jason Lemkin, Owner.com took theirs from 38% to 53% in 10 weeks by having AI score every sales call. Check this list of ways to move it runs from pricing and qualification to the deals that ghosted you.