1. SaaS METRIC OF THE WEEK: From Andrew Chen of a16z this week (who is now LA-based - see #3 below as to why that's important): An 80-page slide deck of the red flags and magic numbers that investors look for in your startup's metrics. The article is the best part due to Andrew's commentary - but if you want the PDF, I got ya. Just click here.
2. VENTURE: Venture funding, once abundant, has dried up and become scarce. With a current average 1.5-year gap between funding rounds, cash-strapped startups are either shutting down or seeking buyers. An imminent startup bloodbath is predicted, as indicated in the article. There is little bonus X-Thread on VC returns that explains some of the reasoning: From 11,350 startups, only 1.1% drive the VC fund returns. 3. FIRST PRINCIPLE THINKING: This is a famous Silicon Valley principle/tech-ism. Take a read here on the concept of First Principles Thinking. Not gonna to lie; I've re-read it again this week, and it is a great way to make my brain hurt. Want more? Fine. Here is a complete guide/website. Now that you are an expert on this principle, here is how First Principle Thinking can be applied IRL - in this example, towards a Product Lead Growth business. 4. SaaS COUNT: It's always been a SaaS-ism that the US leads the pack regarding SaaS country of origin - but how big is the lead? Check this post from earlier this year - there are around 30,000 global SaaS companies, and the US claims 60%+. It's a star-spangled dominance; the UK and Canada are the next two very distant countries to round out the podium. Efficiency is the secret sauce, not layoffs. Don't just take my word for it. Check the stats. 5. PERSONAS: SaaS B2B Marketing is a unique beast - and getting into the minds of an idealized customer often requires creating personas - You should try it - it will make you a better SaaS marketer. For most SaaS companies, creating multiple personas is often a strategic necessity. So here is an additional differentiator (and what the difference is compared to a persona) of an Ideal customer profile. 6. MARKETING: More for your SaaS dictionary: Buyer Intent Data. There is never a one-size-fits-all marketing strategy and channel for a business. So, how does a company find the best marketing channels for them? This article suggests that everything needed to answer those questions is already within the data a business generates daily. (You'll need Personas - so complete the links above.) 7. COMMAND: A much-needed read for me this week. Being 'in command' of your business doesn't mean you're in control, and that's OK - it involves proactive, agile leadership that drives change, acknowledges challenges, and seeks solutions, ensuring autonomy and accountability for success. 8. DILUTION: This is a fantastic Carta Chart: How much is equity dilution standard? At the Seed and Series A stage, businesses usually see around 20% equity dilution. At later stages (Series C-D), dilution drops to ~10% per round. 9. AI: Race Capital has a thought-provoking article covering areas they are excited about within AI - Disruption of horizontal SaaS, AI for Enterprise enablement (and look what OpenAI did this week), Commoditization of the cloud, etc. McKinsey has their more cerebral insight here as a bonus. 10. CASE STUDY: Everyone loves a good old Pivot story - here are 5: The Hidden Backstory of 5 Startup Pivots That Grew to $43B including Lyft and Discord. POD OF THE WEEK: How to build a SaaS landing page that converts from the team at Product Led. 1. SaaS METRIC OF THE WEEK: 32 SaaS KPIs Every Company Should Track, awesomely split across five different divisions: Marketing, Sales KPIs, Finance KPIs, Revenue, and Customer Success KPIs.
2. CONTENT: The idea that I should view content as a product was a valuable marketing insight. As was being told that the strategy of "producing ten blog posts" was wrong. Read this Two-part blog (part 1 and part 2) to change your mindset on what good content should be. 3. DUE DILIGENCE: For investors, what the heck does due diligence look like for pre-seed or pre-rev companies with no real traction or trends to share? It's hard to do - but this article captures many vital areas, especially founder equity, non-founders on the cap table, and founder vesting. 4. PERSONALIZATION: Twilio released their 2023 The State of Personalization report. AI is here - more than 9 in 10 businesses are using AI-driven personalization to drive growth, and over half (56%) of consumers surveyed say they will become repeat buyers due to personalized experiences (a 7% increase YoY). 5. VIDEO CONTENT: Nailing introductory and Demo videos is a total art form. Need help to figure out where to start or have video-block? Get inspiration from this curated collection of some of the best, and here is a list of 6 videos every SaaS Company needs. (TL;DR Explainers, Company, Testimonials, landing, page, FAQ, and Personalized Sales). 6. SHIP IT: Learn how to ship it real good in the tech world with these six offbeat strategies, from ditching staging to nurturing clear engineering ownership, ensuring success in the fast-paced startup universe. 7. ENTERPRISE: Check out the State of the Enterprise report by Insight Venture Partners - good reading if this is the sector you are selling into: Security is still a top priority, data & AI budgets have expanded the most, APIs are becoming mainstays of the modern infra stack within enterprises. 8. VENTURE: Tomasz Tunguz has done some hard-core statistical analysis examining Startup investing trends. It's a technical read but given current trends, round counts should revert to the mean sometime in H2 2023, which he calls ~ 1000 Seed, 240 Series A, & 65 Series B investments per quarter. 9. SAAS EFFICIENCY: It's surging. Many (public) SaaS companies are showing increased efficiency while maintaining growth: Toast's +6% EBITA, Monday.com +26% cash flow, MongoDB's +5% margins, Snowflake's 46% predicted cash flow, and HubSpot's 30% growth with double-digit margins. Hopefully, efficient growth trends like this will continue. 10. CASE STUDY: Complimenting #7 above, moving into the Enterprise is no mean feat. Here are the top 5 Lessons from Howie Liu, the CEO of Airtable, on their Upmarket mission. Bonus content: how Airtable leverage SEO. And here are ten tips to start selling to big companies as a little guy. POD OF THE WEEK: This is a great one - The State of the Seed Market, specifically discussing why Seed is broken and what happens from here. 1. SaaS METRIC OF THE WEEK: CLV. - How far out should you calculate your customer's lifetime: two years, three years, five years? Turns out the shape of the decay curve matters, as does max customer lifetime.
2. CLOUD 100: Bessemer Ventures/Forbes created a "Cloud 100" list eight years back, an annual ranking of the world's top private cloud companies. The 2023 list looks a little different. This year saw the first-ever drop in overall aggregate value. Also, Stripe has been dethroned from its usual #1 spot by, surprise, surprise, AI with OpenAI, who also made the list for the first time. Combined, the top 10 companies in the Cloud 100 are worth a staggering $211 billion and average 26x ARR in forward multiples. 3. NETWORK EFFECTS: Building and scaling products like Slack and Zoom is still quite challenging, so read this conversation between Andrew Chen and Des Traynor on building networks that make your product thrive. 4. VENTURE: According to the Q2 2023 US VC Valuations Report from Pitchbook, early-stage startup median valuations dipped to $38.5M in Q2 2023 from the Q3 2022 peak of $45M - interest rates, bank drama, and economic volatility look to be major influences, which is why investors are eagle-eyed for solid fundamentals. 5. VENTURE: This week, Tomasz Tunguz notes that the correlation between public market trends and venture activities during the 2008 financial crisis might not have felt apparent at the time, but historical analysis reveals a strong connection - which we may be able to learn from this time around. 6. PRODUCT MARKETING: In this article, Kim Caldbeck of Bessemer Ventures outlines "The Six Ps" framework from Dan Olsen's Lean Product Playbook for effective product marketing. These Ps - persona, problem, proposition, positioning, product, and promotion strategy - form the foundation for successful product marketing. 7. PLG MODELS: Free trials and a freemium model aren't the only options for "free" experiences you can give to your users: Opt-In Free Trials, Opt-Out Free Trials, Usage-Based Free Trials, Freemium, New Products, and Sandbox. 8. PMF: OMG - we now have a Product Market Fit Report! High Aplah has put together some research on PMF to help those founders benchmark their progress against others on the same path: Only 56% believe they have product-market fit, and 29% think they will do this within the first 12 months of founding. 9. ROBOTAXIS: Self-driving companies Waymo and Cruise have been given permission to launch 24/7 driverless taxi services in San Francisco. This is a substantial industry shift, allowing these companies to expand operating and charging models; what could possibly go wrong?. 10. CASE STUDY: This one is for the CFOs: Five CFO Learnings scaling from $10M to $100M+ ARR. POD OF THE WEEK: Take a watch of Four SaaS experts who discuss sales tech stacks, emphasizing the importance of purpose-driven tools and the need to understand your problems before adding software. 1. SaaS METRIC OF THE WEEK: PQL vs Activations. In my mind, the try-before-you-buy approach to software subscriptions is the best way to get to my money - that is pretty much what PLG is - so put away your SQL and MQL metrics for a second and focus on their newer cousin: PQL (Product Qualified Leads) - this tracks potential customer who has exhibited buying intent based on product interest and usage. Now you know that - measuring PQL vs. Activations are the two metrics to measure in unison.
2. BURN MULTIPLES: Operators must balance growth and efficiency in this new SaaS environment. So it's time to brush up on those efficiency metrics in this 2 part post covering Burn Multiple and Sales Efficiency metrics. A Burn Multiple measures how much a startup is burning to generate each incremental dollar of ARR. The higher the Burn Multiple, the more the startup is burning to achieve each unit of growth. Here is how to calculate this metric, and here is an example. 3. VENTURE: Uh-oh. The Carta State of Private Markets report is out for Q2 2023, and 20% of all the VC deals were down rounds. But on the upside, venture overall is up 26% from the last Q due to the number of later stage deals (B Onwards) - but we're still down 58% year on year. 4. CAPITAL: This is a great deep dive on the state of fundraising for H2 2023 that covers all things early stage (Series B and prior) from Peter Specht of Creandum Partner. Volume is way down, especially in the Series A and B Space; AI companies are the dominant outliers of rounds, growth expectations, and burn expectations. 5. PRICING: This is an excellent report from Vendr: The SaaS Trends Report for Q2 2023 (b2b only). You can compare quarters from Q1 2020 to now, and a remarkable drop off in ACV happened last Q. It may be buyers prioritizing efficiency (I know that's certainly my MO right now) - it could also be an anomaly. I will check in again next Q. It Also has a great chart by SaaS Category and top products by ACV - check out Snowflake, Netsuite, and Salesforce - all with $160k + ACV. 6. MICROSERVICES: Microservices have become the application deployment method du jour for quite some time now due to scalability and agility. But those old-school monolith apps also have value. Case in point - the Amazon Prime Video team recently shifted from microservices to a monolith and reduced costs by 90%. The choice is case by case, though, Microservices can get crazy complex, and Monoliths simplify deployment but often lack scalability. So a blended approach makes sense, where core functions remain monolithic, and other components can go microservices. 7. PRODUCTS: Balancing the needs of existing vs. new customers is a complicated product act to balance, and that push and pull are nicely described in this article with some great analogies and tips on influencing the product roadmap. 8. ONBOARDING (Remote): Fun fact - I've only ever met 3 of my team IRL; everyone else is remote, overseas, and in a different time zone. Successful onboarding is tricky, so check this complete guide to remote employee training. For some solid examples, this is how Zapier do it (and leverages their own product to use automation to do it), and here are some lessons learned from Slack. 9. M&A: Navigating some kind of acquisition process is a relatively unexplored topic in this newsletter, so check this guide to running an M&A process as a Founder from First Round Review. 10. CASE STUDY: Typeform - you have experienced and/or created at least one of their forms and surveys, and they have been around the block for quite some time, especially in PLG terms. Founded in 2012, Typeform reached $70 million ARR in 2021, serving over 125,000 paying customers, and continues to innovate with AI-powered tools and a focus on user experience. POD OF THE WEEK: A follow-up on #4 (and #3) above - the video presentation version covering raising capital in H2 2023. |
Archives
October 2024
|